All orders are processed immediately and shipped within 0-5 working days. Please note that parcel deliverers are busier than normal during the holidays and that the delivery of your package may be delayed. After your order reaches our warehouse unfortunately, we no longer have any influence on this. From then on, keep your track & trace code carefully.

If your country has strict custom clearance policies (USA for example) it could happen that your parcel is held for inspection purposes. In this case contact your customs office for more information on the delivery date. Please also do inform us about this situation so that we could start an investigation.